Can't Register My Receptor!

[pistolpete_1980]

Hi,

i just got my receptor in the mail Yesterday(Saturday)

I tried to register my receptor's serial number, but it says the serial number is invalid. I have double checked it is the correct serial number in the back 12 characters. I have tried caps lower case ect ect. no Luck, I think they havent put my receptor serial in the database yet. I have tried emailing and calling the museresearch support. But no one has gotten back to me yet. Does anyone know who i may be able to contact? or do i have to wait till monday?

[Kermit Jagger]

do i have to wait till monday?

You said it.

Registration only gives you the licences for the premium plugins. You can still use your Receptor and install your other software in the meantime.

[c3boy]

I had the same problem when i got mine. Don't worry, it's a fault at there end. I contacted them after not being able to register mine and they got back to me apologising and i was able to go register it after that.

[customdigi]

Same with me, they'll take care of it quickly.

[pianodano]

Same problem when I got mine. oh yeah.

[Hybernation]

Same here. I was lucky it happened on a Thursday with me. Frustrating but easily resolved (once you get them on the phone).

[Rick@MuseResearch]

If you are still having a problem please visit plugorama.com, click on Help Desk and please create a support ticket.

Hi,

i just got my receptor in the mail Yesterday(Saturday)

I tried to register my receptor's serial number, but it says the serial number is invalid. I have double checked it is the correct serial number in the back 12 characters. I have tried caps lower case ect ect. no Luck, I think they havent put my receptor serial in the database yet. I have tried emailing and calling the museresearch support. But no one has gotten back to me yet. Does anyone know who i may be able to contact? or do i have to wait till monday?