help no display

[neilkeys]

My receptor has lost its display,everything else seems to function,backlite is lit but nothing on display,tried the 3 fast clicks on power to do reset,anyone got any other suggestions,thanks in advance

[nathankingcole]

try unplugging any video monitors, mice, or other USB devices. This has happened to me occasionally, generally when I have a monitor plugged into the vga output. The receptor functionality is fine but no text on the led screen. It has always gone away when I restart without the peripherals plugged in.

[neilkeys]

Thanks,tried that one,also had it apart and checked the cables,very frustrating

[gary@museresearch]

Try doing a quick triple click of the power when this happens. It should re-register the front panel. Let me know if that works.

Thanks,
Gary
Muse QA & support

[neilkeys]

thanks gary,think ive developed hard skin on my finger from trying the 3 quick clicks,its not something thats intermittent its permanently blank,starting to give up hope,i am a computer engineer but dont want to go too far into it if i can help it