Tracktion Software

metalartist · Post by **metalartist** » Tue Jan 10, 2017 8:26 pm

I had biotek working and went for the update because it was still for OSX 10.7.5 now it won't load. Not happy about this

Submitted my help request and still no reply. Buyer Beware

mevla · Post by **mevla** » Tue Jan 10, 2017 10:31 pm

That seems to be a big one. Image not found, CoreGraphics could not be loaded. Not a little thing.

Luckily on Linux the update is not yet ready I hope that new sounds are just a coincidence with an update on Biotek itself. I mean, that there's no need to update the whole Biotek to have new sounds. I also hope there'll be a changelog of some sort so we know what has been fixed/updated/added.

metalartist · Post by **metalartist** » Wed Jan 11, 2017 12:10 am

Support was able to supply me with an old version i can use. ( isn't that a great update for the OS included ). Any way I think that the Audio Unit PASSES but the interface included is insufficient. I love this synth so far and it angers me that I can't have the update THEY say I am entitled to. Just be honest before we loose confidence in all the software. Buyer Beware

jabe · Post by **jabe** » Wed Jan 11, 2017 1:53 am

I know it's a pain, but clearly not everybody is getting that problem. Sometimes it's going to take support a few days to sort it. If they can't replicate the problem, it makes it even more difficult to fix.

There are many of us on here who are long-time Tracktion users with a lot (and I mean a LOT) of goodwill towards TSC because they rescued Tracktion from Mackie where it had more or less become abandonware. Like a number of others, I'm more than happy to help posters who encounter problems if I can. Do remember that patience is a virtue.

gesslr · Post by **gesslr** » Wed Jan 11, 2017 5:46 pm

jabe wrote:I know it's a pain, but clearly not everybody is getting that problem. Sometimes it's going to take support a few days to sort it. If they can't replicate the problem, it makes it even more difficult to fix.

There are many of us on here who are long-time Tracktion users with a lot (and I mean a LOT) of goodwill towards TSC because they rescued Tracktion from Mackie where it had more or less become abandonware. Like a number of others, I'm more than happy to help posters who encounter problems if I can. Do remember that patience is a virtue.

Well said.

metalartist · Post by **metalartist** » Wed Jan 11, 2017 7:15 pm

I received my answer from support and they say biotek now has a minimum system requirement of OSX 10.8. Then they ask if I can update my OS. I have this old Mackie Firewire conected mixing board that I use and works GREAT ( especially within Tracktion ). The catch is the mixing board only works with 10.7.5. I am very happy that Tracktion support was able to help me with the biotek plugin I had because, now I have my tracks back.

BushmasterM4 · Post by **BushmasterM4** » Wed Jan 11, 2017 7:15 pm

Well I've been waiting two years for a Steven Slate Trigger 2 fix. Was told they are working on it by support way back then. I guess I am really patient !!!

metalartist · Post by **metalartist** » Wed Jan 11, 2017 9:59 pm

one of the tracks i needed to keep

https://soundcloud.com/user-644972446/jingle-bells

fedexnman · Post by **fedexnman** » Thu Jan 12, 2017 11:48 am

I emailed support and they got back with me the next day ... I had 1.5.5 but no new presets there weren't 40 new presets . Anyhow in the 1.5.5 Download and Content download area when you click on Archives it's all there for all 3 OS now Mac PC Linux .

mevla · Post by **mevla** » Fri Jan 13, 2017 3:37 pm

Thanks for mentionning it - just got the Linux update with the new sounds. What's nice in the update is being able to resize the Biotek window.

fedexnman · Post by **fedexnman** » Fri Jan 13, 2017 3:52 pm

Whoops double post .

fedexnman · Post by **fedexnman** » Fri Jan 13, 2017 3:53 pm

Some of the new presets crap on my audio interface and CPU , pops and clicks or xruns in Linux terms ... Lolz ... Like any newer synth really . I have an i7 2.66 1366 socket . Echo Audiofire4 FireWire at 24bit/128 buffer 48 instead of 44.1 . I'm not much a synth guy and it's not every preset just one here and there , I think U-he Diva ate my CPU too ... It's amazing how instense softsynths can be on a CPU . I might raise the buffer to 256 or 512 latency like the good ole single core days of Window XP and see what it does . Lolz . When I downloaded 1.5.5 I downloaded the content as well ...

mevla · Post by **mevla** » Fri Jan 13, 2017 10:05 pm

I get some clicks also. That's the only synth I get some with, though. Even Diva of Bazille with their multicore option switched on does not produce clicks, apart perhaps one or two patches.

What I did the first time I tried Biotek and got clicks was to increase the audio buffers. It seems to have solved the problem but then, regular audio would not play well, so I dropped it back to where it was. I don't mind increasing them just to do audio work, then go back to normal for regular use. Haven't tried it with the latest Biotek though basically because I am still exploring Biotek and not using it in sketches so much yet.

What I mean is that I would go from:

/usr/bin/jackd --sync -T -P80 -ndefault -dalsa -dhw:M1010LT -r44100 -p256 -n4

To:

/usr/bin/jackd --sync -T -P80 -ndefault -dalsa -dhw:M1010LT -r44100 -p512 -n8

Which is quite a lot. Next time I'll try with -p512 -n4. That's in ~/.jackdrc

The audio interface ia a M-Audio 1010LT.

Tracktion Software

KVR Audio

biotek update installation? really...? SOLVED