Arturia V Collection 6

[egbert101]

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[wagtunes]

Hey, you know what? I'm not even asking for better treatment than new customers just because I've been a customer since 2014. I'm just asking to be treated the same. But I'm not. I'm being penalized for being an old customer.

You're not being penalized, as you've had the value of using the products over a longer period of time. Bundles always cost far less than individual instruments.

The problem is that value depends on what day of the year you buy a product. Black Friday, value suddenly drops to 50%. Just because things go on sale, doesn't mean you're being ripped off.

I actually agree with you though, that something like $199 for an upgrade doesn't make sense.

The time of use issue is nonsense. Just because somebody is 90 freaking years old and has used a Steinway Grand Piano for 75 years doesn't mean that some poor sap who's 11 years old and just starting piano lessons should have to pay more for a new piano than the 90 year old guy if he was upgrading today, assuming there was such a thing for pianos. It's nonsense. So accident of when you just happen to get into music determines what you pay?

Most absurd thing I've ever heard of in my life.

[ghettosynth]

business ethics

I don't believe you understand what business ethics are

in regards to customers that have shown loyalty for years are cool

I've said it before .. I never quite know what people mean by loyalty. It's a meaningless twist of words.

Whether it's a proper use of the word or not, I think that what people mean is that the customer consistently upgrades their software vs those who do not, or, those who haven't been customers long enough to demonstrate that commitment to the vendor.

For me, it's just an optimization problem. I see no value at all in being blindly "loyal." You upgrade when it is cost effective to YOU and the companies needs and desires are not your problem. My only interest in knowing if they are changing their practices is to properly adjust my optimization algorithm. I want the Buchla, it's f**king cool. If they are changing their practices, I'd get it now because if I'm not saving any money by waiting then I'm losing fun by delaying gratification.

Based on the removal of the "price guarantee" language, however, I don't think that's the case. I think that we can expect a sale from Arturia in the not too distant future.

[chk071]

I said it in another thread, it gets more and more political here, in every thread.

at least no one has recommended Reaper as a better solution than VC6 yet

lol

[braj]

I said it in another thread, it gets more and more political here, in every thread.

at least no one has recommended Reaper as a better solution than VC6 yet

lol

Hey everyone, ReaSynth is free...

[thecontrolcentre]

Just because somebody is 90 freaking years old and has used a Steinway Grand Piano for 75 years doesn't mean that some poor sap who's 11 years old and just starting piano lessons should have to pay more for a new piano than the 90 year old guy if he was upgrading today, assuming there was such a thing for pianos. It's nonsense. So accident of when you just happen to get into music determines what you pay?

Most absurd thing I've ever heard of in my life.

[braj]

Just because somebody is 90 freaking years old and has used a Steinway Grand Piano for 75 years doesn't mean that some poor sap who's 11 years old and just starting piano lessons should have to pay more for a new piano than the 90 year old guy if he was upgrading today, assuming there was such a thing for pianos. It's nonsense. So accident of when you just happen to get into music determines what you pay?

Most absurd thing I've ever heard of in my life.

He's obviously never listened to much Yoko Ono.

[wagtunes]

Just because somebody is 90 freaking years old and has used a Steinway Grand Piano for 75 years doesn't mean that some poor sap who's 11 years old and just starting piano lessons should have to pay more for a new piano than the 90 year old guy if he was upgrading today, assuming there was such a thing for pianos. It's nonsense. So accident of when you just happen to get into music determines what you pay?

Most absurd thing I've ever heard of in my life.

He's obviously never listened to much Yoko Ono.

Oh please, I had to put up with he screeching on John Lennon/Plastic Ono Band

[egbert101]

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[SJ_Digriz]

So accident of when you just happen to get into music determines what you pay?

Most absurd thing I've ever heard of in my life.

Really? Sounds like par for the course to me. People paid thousands and thousand for synths in the 70s that they gave away in the 80s and 90s and are now back to thousands and thousands.

I could have lugged home 4 or 5 fairchilds and maybe even be paid to take them ...

[wagtunes]

So accident of when you just happen to get into music determines what you pay?

Most absurd thing I've ever heard of in my life.

Really? Sounds like par for the course to me. People paid thousands and thousand for synths in the 70s that they gave away in the 80s and 90s and are now back to thousands and thousands.

I could have lugged home 4 or 5 fairchilds and maybe even be paid to take them ...

Except anybody buying those instruments at any given point in time was paying the same amount of money. If you wanted a CS-80 when it first came out, for the most part, minus the odd discount here and there based on your local dealer, you were paying around $7000. Nobody was getting them back then for 800 bucks. That they chose to dump them on the market for peanuts was their choice. Nobody forced them to sell their synths privately.

I just want the same cost per synth for the Arturia Collection as somebody buying it brand new. That's all. Not pay two and a half times the cost per synth because that's what it comes out to.

[ghettosynth]

The time of use issue is nonsense. Just because somebody is 90 freaking years old and has used a Steinway Grand Piano for 75 years doesn't mean that some poor sap who's 11 years old and just starting piano lessons should have to pay more for a new piano than the 90 year old guy if he was upgrading today, assuming there was such a thing for pianos. It's nonsense. So accident of when you just happen to get into music determines what you pay?

Most absurd thing I've ever heard of in my life.

Nice hyperbole Arturia really owes us nothing, whether we're new customers or old. It's just good business sense to treat existing customers in a way that makes them happy and keeps them buying their products. But they're not obliged to treat us any different, just because we bought products in the past.

Sure, but, that cuts both ways. You can't get mad at people for complaining that the price is too high for them if there is perfect freedom in the relationship.

That's the essence of the point that people are making. If you want to be treated like Uhe, then act like Uhe. If you don't, then don't get mad when people call you out on your business choices. The choice to sell high on release and give new customers the larger discount is a choice to maximize revenue and market penetration at the cost of customer goodwill. Ok, fine, but that's the tradeoff, you don't get to have the goodwill for free, that will cost you money. When you don't value customer goodwill, this thread is what it looks like.

[egbert101]

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[ghettosynth]

Sure, but, that cuts both ways. You can't get mad at people for complaining that the price is too high for them if there is perfect freedom in the relationship.

That's the essence of the point that people are making. If you want to be treated like Uhe, then act like Uhe. If you don't, then don't get mad when people call you out on your business choices. The choice to sell high on release and give new customers the larger discount is a choice to maximize revenue and market penetration at the cost of customer goodwill. Ok, fine, but that's the tradeoff, you don't get to have the goodwill for free, that will cost you money. When you don't value customer goodwill, this thread is what it looks like.

Sure, I agree, I do see both sides of the argument, but I'm just pointing out the overly high level of entitlement displayed in a thread that is meant to be about a product's launch. Keep it within reason at least.

Human nature is what it is. I'm not sure that I see it as "entitlement," rather, an expectation that a firm will balance revenue generation with goodwill. This is rather tame TBH. Try and start a thread about Avid and see how that goes in terms of "customer goodwill."

Part of the goodwill equation is that the better you are at it, the less flack you'll get in venues that aren't under your control. That's kind of the key point here, no, that this isn't Arturia's venue so they have to take the good with the bad. Sure, new update is cool, but that pricing, oh Arturia, we know what to expect from you <insert eyeroll here>.

[egbert101]

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