u-he Sale on Native Instruments [Feb 2019]

[Hexfix93]

I bought it from NI's site and still have not received my serial number i want to use it now darn it.

I think I already replied to your support request. If that was not you, then please see my post below:

Due to the high demand, our servers initially ran into some unexpected communication issues. I found the problem and pretty certainly fixed it, everything seems to be back to normal now.

If you didn't receive all of your serial number(s) yet, then please head over to the redeem page and try again (for the ones you didn't receive yet).
This time around it should work. Fingers crossed...

I did that, code says its already been used, went to my licenses, put my email in again, says request something, says it will send, but nothing shows up in my email, i am wondering if there is a typo on the emai addy...

[kitekrazy]

As long as you don't do a Camel-Audio on us, I guess I can live with that
I was just curious, since that no-sales-policy was once very important to you.

No worries. I can see no scenario where I'd enslave myself for any money in the world. There'll certainly be shareholders at some point, but that's a good thing to increase the longevity of the company when I get older. At least, that is the plan.

In regards of sales, they have become important for us, we use them in a corrective way, e.g. to rebuild our newsletter after the GDPR thing, or to keep Hive going while working out a proper upgrade strategy. But we won't do anything like this current sale regularly.

Until that happens..........

Congrats on your much increased user base. Too bad I have too many synths where I cant' remember a 3rd of them otherwise I would be all over this.

[Urs]

So I assume that the general u-he plugin resale value has just gone down quite a bit.

We'll see. I guess it'll even out in a few weeks/months.

Typically, 9 months after we release a product there's an influx of license transfers. Those don't seem to have much of an effect.

I still think that u-he no longer can claim a place on the not-having-sales list.

We've done little sales for 5 years now. I don't think we've been on that list anyway

However. We will not go "they always have half their portfolio on special for 50% off".

But we will also ask for moderate upgrade fees for substantial make over such as Hive 2.0. And that's not even anything new, since it's the same thing that happened form Zebra 1.0 to Zebra 2.0.

Still, our .x updates - which can be substantial as well - will still be free.

I think argumentations like "does paid updates" and "does sales" is a bit black and white. We're exploring some shade in-between which we can place in harmony with our conscience.

[whyterabbyt]

I think argumentations like "does paid updates" and "does sales" is a bit black and white. We're exploring some shade in-between which we can place in harmony with our conscience.

<tabloid> read orl abaht it; heckmann admits to 'shady deals' </tabloid>

[Hexfix93]

who checks the emails sent to customer support, i sent stuff there too.

[Ploki]

Took the plunge. licenses slowly dripping in

[#rob]

who checks the emails sent to customer support, i sent stuff there too.

Among others, I do. If your name here is somehow linked to your email address, then I already responded to at least two of your messages today.

[Hexfix93]

who checks the emails sent to customer support, i sent stuff there too.

Among others, I do. If your name here is somehow linked to your email address, then I already responded to at least two of your messages today.

Ahh, Sorry im just itching to use this in a track so i bought it, i own almost all your synths, you are by far my favorite vst company, i do Velvet Acid Christ, i did some tutorials on diva on my patreon, i am trying to get people to buy all your stuff because honestly, it is simply the best, and you guys nail resonance in the digital world better than all the others I sold most of my hardware and bought and i9 9900k just to run diva and repro and bazila with a 64 buffer.

We love you guys, keep up the good work, i will do so repro videos soon.

Bryan of VAC

[Ploki]

i got serials 8 minutes after buying

[dv8godd]

I've been waiting over 25 hours. Tried contacting support, all emails bounce. Nothing in spam.

[Hexfix93]

Repro is amazing. Really, its like having my pro one all over again. the envs are so snappy. everything sounds right. wow

[Urs]

I've been waiting over 25 hours. Tried contacting support, all emails bounce. Nothing in spam.

Try an alternative email address maybe.

[#rob]

I've been waiting over 25 hours. Tried contacting support, all emails bounce. Nothing in spam.

If you contacted us recently with your Gmail address instead of your personal one, then I just replied to your Gmail address, you should have an answer from me waiting in your inbox.

[#rob]

Ahh, Sorry im just itching to use this in a track so i bought it, i own almost all your synths, you are by far my favorite vst company, i do Velvet Acid Christ, i did some tutorials on diva on my patreon, i am trying to get people to buy all your stuff because honestly, it is simply the best, and you guys nail resonance in the digital world better than all the others I sold most of my hardware and bought and i9 9900k just to run diva and repro and bazila with a 64 buffer.

We love you guys, keep up the good work, i will do so repro videos soon.

Bryan of VAC

I just replied to your alternate email address as well, plus you should receive your license there.

[Hexfix93]

I got it, thank you so much man. I simply love repro 1. WOW it even smokes most of the roland plugs... Great job.