I overpaid for my u-he plugins...

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mladi wrote: Mon Aug 24, 2020 8:04 pm
Urs wrote: Mon Aug 24, 2020 5:08 pm Hmmm, what do you suggest we could have done better?
Make an advice on your site that you aren't responsible when your customer lose money buying from you directly.
that's really how it works all over the place, with any goods. Retailers are always cheaper. That's how they can make a living as well, and it raises competition, which is usually good for informed end customers.
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mladi wrote: Mon Aug 24, 2020 8:04 pm
Urs wrote: Mon Aug 24, 2020 5:08 pm Hmmm, what do you suggest we could have done better?
Make an advice on your site that you aren't responsible when your customer lose money buying from you directly.
Then all producers had to write an apologize in their factory shops, for selling stuff cheaper at supermarkets. :dog:

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Also, better to support the dev directly if you can. That allows them to pay the bills, pay salaries, and keep the lights on so they can keep making great plugins!

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Or hire someone who knows their business. My 2c.

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tony10000 wrote: Mon Aug 24, 2020 8:11 pm Also, better to support the dev directly if you can. That allows them to pay the bills, pay salaries, and keep the lights on so they can keep making great plugins!
Urs wrote: Mon Aug 24, 2020 4:10 pm Sales through resellers account for a large portion of our revenue. Apparently, many people prefer to buy from resellers rather than from us directly. These sales simply fund several of our employees.

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u-he as company can stipulate to resellers that they are not allowed to sell for less then retail. If they breach they can stop supplying them.
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Tricky-Loops wrote: Mon Aug 24, 2020 8:10 pm
mladi wrote: Mon Aug 24, 2020 8:04 pm
Urs wrote: Mon Aug 24, 2020 5:08 pm Hmmm, what do you suggest we could have done better?
Make an advice on your site that you aren't responsible when your customer lose money buying from you directly.
Then all producers had to write an apologize in their factory shops, for selling stuff cheaper at supermarkets. :dog:
Understanding the subtlety of this usage requires second-order interpretation of the speaker's or writer's intentions; different parts of the brain must work together to understand sarcasm. :hihi:
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mladi wrote: Mon Aug 24, 2020 8:20 pm u-he as company can stipulate to resellers that they are not allowed to sell for less then retail. If they breach they can stop supplying them.
I doubt that it were legally that easy. There are RECOMMENDED retail prices and there are SUGGESTED retail prices, everything else would be secret arrangements in the back room.

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You doubt.. :help:
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mladi wrote: Mon Aug 24, 2020 8:20 pm u-he as company can stipulate to resellers that they are not allowed to sell for less then retail. If they breach they can stop supplying them.
That's called price fixing and can get you into trouble as evidenced here recently:

https://www.competitionpolicyinternatio ... ce-fixing/

Companies cannot dictate a minimum price (though many try). If retailers pay for a product, they have every right to turn around and sell that product for whatever they want, even at a loss. It's not up to the company to decide what retailers can sell something for. Fender, Korg, Roland have all gotten in trouble for this recently as evidenced above.

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Funkybot's Evil Twin wrote: Mon Aug 24, 2020 8:31 pm
mladi wrote: Mon Aug 24, 2020 8:20 pm u-he as company can stipulate to resellers that they are not allowed to sell for less then retail. If they breach they can stop supplying them.
That's called price fixing and can get you into trouble as evidenced here recently:

https://www.competitionpolicyinternatio ... ce-fixing/

Companies cannot dictate a minimum price (though many try). If retailers pay for a product, they have every right to turn around and sell that product for whatever they want, even at a loss. It's not up to the company to decide what retailers can sell something for. Fender, Korg, Roland have all gotten in trouble for this recently as evidenced above.
+ 1

To prevent that there were cartel agreements with disadvantages for the customer!

(Nonetheless, it happens, unfortunately sometimes.)

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mladi wrote: Mon Aug 24, 2020 8:20 pm u-he as company can stipulate to resellers that they are not allowed to sell for less then retail. If they breach they can stop supplying them.
No, we can't. That would be in violation to EU laws, and apparently also to Canadian, Japanese laws as well. We don't have direct resellers/distributors in the US where such concepts as MAP (Minimum Advertising Price) exist (we only have distributors who also sell through retailers in the US).

That said, in reply to other posts, I tried to find any other shop among our colleagues where it says "might be obtained cheaper at selected retail outlets" in the fine print or FAQ, but couldn't find any.

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Tricky-Loops wrote: Mon Aug 24, 2020 8:36 pm To prevent that there were cartel agreements with disadvantages for the customer!
That's why music-store and Thomann have always nearly the same prices for every product i bought. :)
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mladi wrote: Mon Aug 24, 2020 8:45 pm
Tricky-Loops wrote: Mon Aug 24, 2020 8:36 pm To prevent that there were cartel agreements with disadvantages for the customer!
That's why music-store and Thomann have always nearly the same prices for every product i bought. :)
There *is* a suggested retail price.

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Ok, my excuses to Urs. But $80 seems a bit on the wild side IMO.

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