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gExpectations wrote: Fri Mar 04, 2022 5:42 pm hmm so i suppose the small lettered one is the snap and the big lettered ones are not? yeah its slice eq, prolly still worth for loyality bonus reasons.
They operate as both snaps and plugins.

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Aloysius wrote: Fri Mar 04, 2022 3:02 pm
chrisstiles wrote: Fri Mar 04, 2022 11:23 am Has something happened to Accusonus? I got a mail from them ‘reminding’ me of a serial for a product I didn’t think I had, and now their website is down.
neverbeeninariot wrote: Fri Mar 04, 2022 7:41 am I just got a reply from Accusonus support;

"Thanks for contacting us and apologies for the inconvenience.

We are currently undergoing a system maintenance. As we are also updating our databases, we opted to send a reminder email for safekeeping to our users, containing their product keys so they can easily access their products."
https://tech.eu/2022/02/01/meta-drops-t ... -accusonus

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squibs wrote: Fri Mar 04, 2022 8:47 am
To the makers who were good enough to reach out and answer my question directly, I thank you. I respect your decision. I'm also a hobbyist who doesn't make a dime from music, yet chooses to pay for software rather than steal it.
Sure - even hobbies cost money!

By the way, although we don't play the "sales/deep discount" game, we do have a permanent 50% discount for music students and music teachers at accredited schools/colleges. That is how we acknowledge the importance of supporting the arts.

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kingnkosi wrote: Fri Mar 04, 2022 6:48 pm
Aloysius wrote: Fri Mar 04, 2022 3:02 pm
chrisstiles wrote: Fri Mar 04, 2022 11:23 am Has something happened to Accusonus? I got a mail from them ‘reminding’ me of a serial for a product I didn’t think I had, and now their website is down.
neverbeeninariot wrote: Fri Mar 04, 2022 7:41 am I just got a reply from Accusonus support;

"Thanks for contacting us and apologies for the inconvenience.

We are currently undergoing a system maintenance. As we are also updating our databases, we opted to send a reminder email for safekeeping to our users, containing their product keys so they can easily access their products."
https://tech.eu/2022/02/01/meta-drops-t ... -accusonus
Looks like Accusonus is no longer going to be offering any of their plugins. They will continue to offer support until next year: https://accusonus.com/

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Thanks for your support!
Accusonus is embarking on a new adventure!
We are grateful for your support throughout our journey!
If you have purchased an accusonus product before March 4, check out our FAQs.

https://support.accusonus.com/hc/en-us/ ... 4372-F-A-Q
This is the same method MJ used when he was working on Anthony Marinelli's Thriller.

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Aloysius wrote: Thu Mar 03, 2022 11:43 pm
Aloysius wrote: Thu Mar 03, 2022 9:21 pm Awaiting a reply from IK Multimedia about my missing MODO Drum Paks.

They have a FAQ that I need to read.

https://www.ikmultimedia.com/faq/index.php?id=1429

MODO DRUM isn't seeing my sound content, what do I do?
Well that was worth the read. I have MODO DRUM v1.5 working after changing file paths but still only two kits available.

Shall wait for IK Multimedia to reply.
I finally got an answer from someone that actually looked at my message but it wasn't the answer I was hoping for.

He told me that it was audiodeluxe responsibility that they didn't state that it was the old version they were selling and that I should contact them but I don't want to start all over. And basically I still think that the problem is IK Multimedia that has a problem communicating versions and differences between products that have a lot in common. You cannot demand a reseller to constantly screen whatever changes some vendor make to their products.

However I stated my opinion about their lack of transparency regarding products, their way of making software sales and thereafter release a new version so customers in reality wasn't in for a good deal but seeing themselves just have to pay again for an upgrade. And also the problem of not having a grace period for new product versions after purchasing a product just before a new release is extremely unsatisfying. The last thing I complained about was the 30 pct. cut from jampoints that make them useless to people with high VAT.

He promised me that he "would take it further to sales department etc." and give them my opinion to take into considerations in the future. I don't know if he actually does but I hope so.

Anyway they got what they wanted from me because I took the upgrade to full Modo 1.5.

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I'm still awaiting a reply. Will see what happens next week.
This is the same method MJ used when he was working on Anthony Marinelli's Thriller.

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Hans25 wrote: Fri Mar 04, 2022 10:16 pm
He promised me that he "would take it further to sales department etc." and give them my opinion to take into considerations in the future. I don't know if he actually does but I hope so.

Anyway they got what they wanted from me because I took the upgrade to full Modo 1.5.
[Mod edit: Removed a sentence.]

Peter from IK uses these phrases also here at KVR

They are schooled like in a cult ,.. and things are arranged to make you break down

Then when you upgrade,.. f.eks. to new SampleTank ,.. you will be a beta-tester for mounths

Not even the installers will be likely to work

Things are all over the HD ,.. just no instruments in the ST browser ,.. etc. ,.. good luck

Your time is worth nothing ,. they don't respect you

It's been going on for years
Last edited by HM on Fri Mar 04, 2022 11:07 pm, edited 1 time in total.
HM

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Aloysius wrote: Fri Mar 04, 2022 10:25 pm I'm still awaiting a reply. Will see what happens next week.
Well cross my fingers for you.

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[Mod edit: Removed quote of a removed sentence.]
HM wrote: Fri Mar 04, 2022 11:01 pm Peter from IK uses these phrases also here at KVR

They are schooled like in a cult ,.. and things are arranged to make you break down

Then when you upgrade,.. f.eks. to new SampleTank ,.. you will be a beta-tester for mounths

Not even the installers will be likely to work

Things are all over the HD ,.. just no instruments in the ST browser ,.. good luck

Your time is worth nothing ,. they don't respect you

It's been going on for years
I got that feeling too. Like it's just the same sentence they repeat again and again until the customer gives up. The same "thank you for your patience" was standard in all replies.
If they skipped their stupid sale model, fired 90% of the marketing business psychopaths in the staff and focused on customer service they could probably get 4 times the profit than they get now.

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Hans25 wrote: Fri Mar 04, 2022 11:05 pm
Aloysius wrote: Fri Mar 04, 2022 10:25 pm I'm still awaiting a reply. Will see what happens next week.
Well cross my fingers for you.
Thanks!!! :)
This is the same method MJ used when he was working on Anthony Marinelli's Thriller.

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SolarAxix wrote: Fri Mar 04, 2022 10:01 pm
kingnkosi wrote: Fri Mar 04, 2022 6:48 pm
Aloysius wrote: Fri Mar 04, 2022 3:02 pm
chrisstiles wrote: Fri Mar 04, 2022 11:23 am Has something happened to Accusonus? I got a mail from them ‘reminding’ me of a serial for a product I didn’t think I had, and now their website is down.
neverbeeninariot wrote: Fri Mar 04, 2022 7:41 am I just got a reply from Accusonus support;

"Thanks for contacting us and apologies for the inconvenience.

We are currently undergoing a system maintenance. As we are also updating our databases, we opted to send a reminder email for safekeeping to our users, containing their product keys so they can easily access their products."
https://tech.eu/2022/02/01/meta-drops-t ... -accusonus
Looks like Accusonus is no longer going to be offering any of their plugins. They will continue to offer support until next year: https://accusonus.com/
It’s not like we’re going to miss the flurry of exciting updates. I got a bundle with regroover pro and Rhythmiq about three years ago, same as it was then.

Are you safe?
"For now… a bit like a fish on the floor"
https://tidal.com/artist/33798849

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Darn, I had Regroover on my list--was considering it, anyway.
Doing nothing is only fun when you have something you are supposed to do.

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gExpectations wrote: Fri Mar 04, 2022 5:20 pm you get crave eq currently with each purchase on ADSR, anyone find something small thats interesting? I kinda wanna get crave eq since I'm building towards full phaseplant environment but I couldnt unearth anything interesting in their sale.
edit: its slice eq
I don't know if it's interesting (probably not), but you can get the Reaktor-based MIDI tools "MIDI Grid" or "Hexcel" for $5 apiece. Useless if you don't own Reaktor, but they're the cheapest things they have for regular sale there.
Ceej
aka Chris Hillery

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I assume if this a new direction from Facebook, accusonus are unlikely to be the last company this happens to (I’m reminded in some ways of the fate of Elemental Audio).

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