It's so great to have the new Cakewalk visible here at KVR. As an example of the team's hands-on engagement with the user base, this listing itself was created by a BandLab/Cakewalk senior engineer, an active musician himself.
The one star review up there. This guy bought a software license a decade ago from a company that went out of business 5 years ago. He lost his install discs (remember when software came on physical discs?). There is now a company called BandLab that has a product with the same name as the company that he bought the license from (the product has the same name, the company is 5 years gone). Since BandLab can't help someone with no proof of purchase get a copy of this old synthesizer plug-in that he bought from a company who BandLab bought some code and trademarks from, he gave their product a one star review.
As a courtesy, BandLab has kept the old Cakewalk company's web server online so that Cakewalk Inc. customers can still have access to their software, but that requires the customer to have created an account and registered their serial numbers before Cakewalk Inc. closed its doors. In order for this guy to get what he wants, BandLab would have to be able to generate new user accounts on the old server and new serial numbers for a defunct company's discontinued product.
Let it serve as a warning: if you bought software in 2012 from the 5 years gone Cakewalk Inc. company and lost your install media and never set up an account with Cakewalk Inc. and expect the company who makes Cakewalk the program to do something about it in 2022, you will be disappointed. Probably by many things.